Describe a new feature or changes to a current feature that would improve your trading.

Can't close position

Trying to close a position by hitting the 'x' but message comes up saying "Your Request to close position o.1 of XAUUSD was cancelled. Empty Price Snapshot.
No good if I can't close positions when I chose to.
If position goes into loss cTrader will bear the loss??

1 vote
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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    null  · 

    1 comment

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      • Spotware Feedback Team commented  ·   ·  Flag as inappropriate

        Dear Trader,

        Thank you for your vote. We would like help you to clarify this situation and to suggest you to send an email to feedback@spotware.com including some details like your Broker name, login number and date with approximate time when the trade occurred if possible. We will be happy to answer your questions about this event and provide you with detailed explanation of any thing you are concerned in using cTrader applications.

      Feedback and Knowledge Base